A Business Development Consulting Practice Specializing in the Graphic Communications Industry

Sid Chadwick of Chadwick Consulting, Inc., with over 30 years in business-to-business environments, has over 18 years experience as a business development consultant, sales team educator and trainer for the graphics communications industry. Chadwick Consulting, Inc. offers a variety of services and training programs for improved company and individual performance - for small and large graphic communications organizations.

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A 6-part Webinar Series Focused on the Customer Service Rep

Customer Care, Making the Difference

Every session of this 6-part Webinar series introduces activities that a CSR can follow-up and implement ... immediately ... for improving your company's performance and bottom line.

To register for the Webinar(s) - contact PICA - 800-849-7422

Session I: September 18, 2007

Customer Surveys

Our surveys are customized for each client in the graphic communications industry.

They have been proven to reliably uncover:

  • Immediate additional business.
  • Day-to-day activities that need to be improved for increasing perceived customer value.
  • What customers value most about the supplier.
  • Where follow-up opportunities exist.
  • Strategic business opportunities needing to be engaged.

3-Day Sales Rep/Lead CSR Education & Training Program

01/14/2008 - 8:00am
01/16/2008 - 3:00pm
Etc/GMT-5

This program is designed to accomplish three objectives:

  1. Create a market and customer orientation for the beginning Sales Rep or CSR that supports their making correct, independent decisions for developing business.
  2. Lift and renew the experienced Sales Rep or CSR for today's demanding customers.
  3. Assist nurturing the mindset for an effective team effort, which is required in today's demanding environment.
Skills learned and understanding gained in this three-day program can change and radically elevate an individual's success.

BoothBay Harbor Business Development Conference

08/24/2008 - 6:30pm
08/26/2008 - 3:00pm
Etc/GMT-5

Business development requires leadership and a capacity to relentlessly gather and synthesize useful information.

This three-day conference, by invitation only, brings together successful organizations with extraordinary innovations, revenue growth and ambitions.

The setting, BoothBay Harbor, Maine, provides the nuturing environment for open discussions, creative dialogue, and self-reflection.