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client testimonials

Richard Vann, President – PostMark Inc –

“Sid provides a realistic, insightful, and broad view of the graphics arts industry and most importantly, a relentless pursuit of excellence in helping one improve sales by helping improve their client’s economic performance. In providing information, techniques, and focus, Sid guides graphics arts organizations towards greatly improved results. The CEO peer groups and training courses that Sid facilitates provide meaningful insights into non-competing operations while building long-term relationships with serious business professionals. PostMark has enjoyed a long and beneficial relationship with Chadwick Consulting and highly recommends the use of Chadwick Consulting’s services.”

Debbie Nicholson – President Think-to-INK! –

“I have been associated with the Printing Industry for 20 years, and I can tell you one thing…for sure…change is inevitable.  Change is exactly what Sid Chadwick of Chadwick Consulting introduces you to, if you will allow him.  The term “ink-on-paper” is such an important part of what we all do on a day-to-day basis, but what Sid Chadwick brings to the table is how to be the best at what we do.  He outlines how to efficiently and effectively win the trust of a new client(s) and then, most importantly, how to make sure they “feel” like a vital part of our organization to make sure the retention percentage is optimum.

We as owners/managerial staff get so wrapped up in making everyone around us (our employees especially) happy, that the mis-steps along the way lead us to making decisions that are not manageable for the long-term.  Sid helps us to re-arrange those thoughts from a negative perspective and put them into an active and effective process to work with all levels of accountability towards a positive and profitable end-solution.  The greatest asset that we have in this complicated and changing industry is Sid Chadwick.  He is the eyes and ears of our industry — he is the most effective tool we could utilize…   Now call him and change your Company to be the best it can be.  And, ask yourself, ‘If All Things were Possible’… because he will!”

J. Timothy Roberts, President – ROI Printing Companies GM, MPI Labels of Baltimore


“Over ten years ago, I was quite fortunate to find Chadwick Consulting when you were most needed. My business, which I started in 1987 with borrowed capital, had become a significant player with a national presence in a very competitive industry. We had successfully identified a market niche serving the short run sku’ s of national brands in the CSD market. While we were an approved supplier by the brand name, our customers were the franchise bottlers throughout the country. We produced what the wide web printers avoided until the parent company instituted ‘global’ purchasing practices and overnight we lost 35 % of our sales volume. Thus, the crisis to which you responded.

During the next six months, you counseled and prodded us along in a direction to recreate ourselves, While Chadwick Consulting was recognized throughout the industry, I had the opportunity to experience first hand the impact of your input in providing guidance to new product development, creating niche markets capitalizing on our strengths, developing a sound marketing plan, and providing the discipline to implement these plans. Needless to say, we survived a most difficult time and your continued involvement with our company became a valued resource.


Over the years you became an integral part of our team, providing training to our customer service and sales group, guidance to our marketing manager, participation on our executive committee, providing excellent market research, and instrumental in my personal growth while providing opportunities to participate in PEER groups within our industry.

I mention my personal growth because I sincerely doubt that without your counsel over the years, I would have been able to recover from the “new press” debacle we experienced in 2007 to 2009. We had built a company of a unique character, strong in creativity, diverse in our capabilities, and committed to our customers and our employees. Your footprint can be seen in all of these areas.

After the difficult times of 2007 to 2009, it was obvious we were undercapitalized and cash was a serious problem. While building a $20 MM company, with an excellent reputation and expertise in many different markets; it was obvious that the losses associated with the new press were a problem. One of the options we had was the sale of the company. I found a company five times our size with eight plants throughout the country who was looking to enter markets and purchase equipment that we already had in place. The synergy was perfect — the acquisition of our company was a great success. ROI no longer exists; however the personnel, customers and equipment continue to serve the community with the same basic philosophy. The spirit lives on for which I am very proud.

I have put forth this epistle for many reasons. First I want to thank you for the profound affect that you have had on ROI and Tim Roberts — you have been of invaluable service to all of us. I also want to thank your staff (Karen) for the excellent work that they have done over the years — research was very thorough and well thought out. Finally, I would like to acknowledge the excellence of your work and to encourage you to share this document with any prospective client or to post as a testimonial to Chadwick Consulting. I would go one step further and suggest giving my number to anyone that would like to discuss my experiences with Chadwick Consulting Group.

Once again, thank you for many years of friendship and professional input.”

Paul Vartanian – Print Solutions –

I wanted to let you know how wonderful it has been to work with you. Starting this journey together, I did not know what to expect. As I am sure you can remember, how hard it was to make the decision to move forward. More than a year into our partnership, I can say with certainty that the education, coaching, staff training and overwhelming emphasis on client relations is exactly what is needed to help get us to the next level. Tailoring your guidance and training to our needs was spot on. You have changed the course of who I am and the direction of the company. You gave me so much than I thought I was going to experience and learn, and for that, I am ever so grateful!

Continued success in 2017 from the Shadows of Manhattan!

Walter Payne, President – ImageMark Business Services, Inc. –

“Today the print industry faces more challenges than ever before. Companies face a declining market that is challenged by an economy that struggles to sustain movement toward improvement. As a result, survival is not guaranteed.

Over the years Sid Chadwick at Chadwick Consulting has provided consultative services to ImageMark, and has largely played a significant role in both our survival and success. Just this past year, as our nation struggled to gain it’s footing, ImageMark re-financed its operations and moved into a new 77,600 square foot facility. Much of what we have accomplished over the years can be directly traced to the consultative services that Sid has provided to ImageMark.

Often times that which one needs to hear is not so pleasing to an entrepreneur’s ears, but needed. If you desire sugar coated services…don’t call Sid. However if you look for a consultant who has his fingers on the pulse of our industry and you seek to “right” your ship I strongly urge you to call Sid.

My view is that as business owners we can’t take chances on survival. If you are seeking to get your business pointed in a direction that gives you the opportunity to not only survive but thrive; I encourage you to reach out to Sid. I have been doing so since 1998!

Navigating the currents of a tough economic environment, tightening credit, customer client base that is challenged to survive is not easy. Sid can help you navigate these times not only to help you survive but thrive.

Want to know more…please feel free to contact me. Sid has my contact information.”

Jess MacCallum – Professional Printers –

I remember a cartoon I saw once, with two cops standing over a chalk outline. “From the number of stab wounds, we can conclude the victim was a consultant.”

I’ve felt that way once or twice during the six years we’ve engaged Sid Chadwick. But only because he was right, and hard decisions lay ahead of me.

Sid consistently points out things our often-myopic industry ignores, but would be wise to adopt. He is a wealth of information, ideas, contacts, and, above all, relevant steps for improvement. In short, what he teaches is useful immediately in my environment.

I personally take advantage of virtually all opportunities/services Chadwick Consulting offers, and I include as many of my people as I can. I don’t want to move ahead alone. (In fact, I sent my wife to his business development conference and she doesn’t even work in my company. Now we talk at dinner like never before!)

Sid Chadwick is an indispensable partner for Professional Printers, Inc. and will be as long into the future as he hangs out his shingle.

[Professional Printers, Inc. is one of the largest privately-owned commercial printers in the southeast. They employ over 100 people in two locations in the greater Columbia SC area.]

Tim Bryant, VP Sales and Marketing – Daniels Graphics

“What you do is create a sense of urgency, an atmosphere of learning and a desire to improve all the time, so we can become better in our businesses than we ever believed.”

Thomas D. Conley, Sr VP, CFO – Professional Printers –

Our sales team is comprised of quite an eclectic mix of age and varying experience.  To say the least to find common ground that would be appealing to all and change some of our culture would take quite a unique approach.

We engaged Chadwick Consulting and Sid’s considerable talents in April of 2010 and although changing a culture is formidable, Sid was relentless in bringing real tools and strategies that can be put to use from day one for everyone.

Today, two years later, fruits are not only still being seen, but after implementing much of what we have learned, have paid dividends that may very well go on for years.

I highly recommend Chadwick Consulting, but don’t call him unless you are serious about making a real positive change in your sales culture.  You will not be disappointed!”

Tony Tedeschi, President – Piedmont Press & Graphics/Warrenton Lifestyle Magazine – Piedmont Press

“What you do is create a sense of urgency, an atmosphere of learning and a desire to improve all the time, so we can become better in our businesses than we ever believed.”

Bessie Halfacre, Former Editor – IPA Bulletin

“Several years ago, as editor of the “IPA Bulletin,” I was struggling with the need to add quality business development articles to complement the technical and standards articles for which the Bulletin was well-known. While it was fairly easy to acquire technical articles, industry-related business articles were much harder to come by. About the same time, I met Sid Chadwick, who graciously volunteered to write for the Bulletin. His articles, based on his personal experiences with clients and peer groups, were always on target and became one of the Bulletin’s most popular features. Sid writes with a love for the industry and a passion for helping organizations succeed by improving their clients’ economic well-being. Readers often wrote or called to say Sid’s articles introduced them to new opportunities or encouraged them to look at themselves and their businesses from a completely different perspective. Working with Sid has been a genuine pleasure and I count it a privilege to know a man of such high principles, integrity and influence. On a personal level, Sid has inspired me to a new level of excellence in all that I do.”

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