The Invisible, Tragic Cost…Of Neglected Customers….!
- sarahogburncc
- Oct 13
- 2 min read
By: Sid Chadwick
10/09/2025

“I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do.” …..Leonardo da Vinci
INTRODUCTION:
How many “House Accounts” do you have – unassigned…?
How many unassigned customers dropped over 30% in revenues to your honorable organization last year….or in the 1st six months of 2025….? (What appears to be the total $’s disappearing….each year…from NEGLECT….?)
Whether you acknowledge this fact, or not, you are in a race to replace the business you are slowly, steadily losing – by NEGLECT….!
In our “13-Week – Inside Sales Rep/CSR Training Class,” we focus on over 20 Major Opportunities to GROW Revenues & Margins – including “Renewing Neglected Customers” and making that process pay bonuses – to your company….!
SUMMARY:
And that’s why 4 Company Owners – for the current Class – asked to place more students with us, after the previous 13-Week Class….!
Next 13-Week Class start-up - January 7th.
A 90 Minute Class – every Wednesday…!
Students receive Assignments, including Readings – every Thursday….!
A Video of every Wednesday’s Class – Is Sent Every Thursday Morning.
Weekly Student Evaluations…!
Sample Weekly Student Feedback:
…“Accessing the Library and its Databases – was eye-opening…”
…“Very good - and challenging…”
…“Reminded me of what I used to do, when I was successful…”
…“Review of Class discussions Video – most helpful…”
…“I am very excited to use the Library…”
…“Class discussions are priceless for explaining new concepts…”
…“Examples of Differentiation have been very helpful…”
…“So much of our Assignments are totally new to me….”
Note: Wanzie Collins, CEO of Panaprint, asked us to list him
and Rette Collins, their President, and their phone no. – as a Reference……….(800-622-0676).

Sid Chadwick, President
Chadwick Consulting, Inc.
336-558-4939



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