Accelerate Your Organization's "Business Intelligence Development"

sarahogburncc
Sep 18
2 min read

By Sid Chadwick, Chadwick Consulting, Inc. – 09/18/2025

Published in American Printer : “Sid's article reviews how print leaders are using targeted training to retain top performers and future-proof their teams. If you're not investing in development, you're already at a disadvantage.”

“Grayson is impressed by the training, he is getting a lot out of it (Our Top Outside Rep)…and…..I made a delivery to a customer from a new location that we purchased (just the book of business)….. and told Charla how well the meeting went - and her reply was, "….that is just how Sid said it would go…"…….”They are not only learning - but they are retaining the Information…!” ………….Dave Dunphy, Owner of 3 AlphaGraphics’ Franchises

We have at least one company legacy owner – attending our Inside Sales Rep/CSR Training Program – plus – three successful Sales Reps – who average over 30 years of successful Print Sales experience.

After watching our Videos, which are received weekly – containing each week’s Class Assignments & Discussions……. legacy Owners – with Students in our 1st 13 Week Class – took several independent actions:

Four legacy Owners signed-up more Employees/Students for the next Class (which started-up August 13th) – before the previous 13-Week Class – was finished.
One legacy Owner, after watching our Class Videos – signed-up – to attend – himself….!
Another legacy CEO offered his name (“Wanzie Collins” of Panaprint, Macon, GA) and his personal phone no. (800-622-0676) – and – the use of his company’s letterhead – for our self-promotions…!

Observation: Young, bright employees – want to learn – want a reason to stay….! (What have you told your young employees they should expect – re. their development – and – their future….?)