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Raising Performance for Prospects & Neglected Customers

By: Sid Chadwick


As our industry continues to “Dumb-Down” front-line talent, working with Customers, “Opportunities” to Upgrade Services to Prospects and Customers – are practically unlimited.

 

Our Inside Sales Rep/CSR Training Class Curriculum recently included content – almost none of our Students had ever seen – before our “Weekly 90 Minute Class.

 

A few Examples:

  1. How To Improve your Quote Requests - Won.

  2. How to radically improve your Proposals.

  3. How to Improve Margins – on Quotes won.

  4. Recognizing and pursuing: “Value-Added” – over short-term Profitability.

  5. Learning which Databases – to pursue – for finding a Target Prospect – that “fits” your company.

  6. Learning which Database to use – for effectively Introducing EDDM – and turning a profitable Direct Mail Prospect - into a Customer.

  7. Developing Teamwork - between Production and Sales.

  8. How to use a “Joint Sales Call” – sometimes including a key Supplier – to win a great new Customer.

  9. How to “Effectively Handle Bad News,” and not lose the Customer.

  10. How to “Effectively Handle Bad News” – and improve Trust with your Customer.

  11. How to use “Plant Tour Surveys – to gain new Customers, Referrals, and immediate New Business.

  12. Learning the power of – “A Handwritten Note of Appreciation.”

  13. How to use Research –for gaining Target Prospects….!

 

Our Class includes: (a) 3-to-5 hours of Homework between Wednesday Classes, (b) a Class Video sent to Student’s Presidents – after each Class, and (c) 13 Weeks of dynamic Business Development Content – for developing successful Inside Sales Reps/CSR’s – who are: (1) more productive, (2) more profitable, and (3) Cost Less – than Outside Sales Reps.

 

Maybe that’s why four Students have already been requested by their Presidents - to attend our August 13th next Class start-up – who have Students – NOW – in our current Class.


Fee per Student: $75/Class

Fee for CEO Peer Group Students: $65/Class

Class Size Limit: Seven.


Send Request for August 13th Student Admission to:


 
 
 

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P.O. Box 859

Lewisville, NC 27023

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4141 Chatham Hill Drive

Winston-Salem, NC 27104

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