RESPONSIVE STYLISH BUSINESS THEME

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American Printer

Next Generation Owners…………?

By Sid Chadwick – 09/06/19 Published in American Printer “It is necessary to learn from others’ mistakes…..You will not live long enough to make them all yourself.”……………….……….Hyman George Rickover INTRODUCTION: Over the last decade….I’ve watched at least three terrific organizations… shut down — for lack of a succession plan. If it were easy….. it would already…

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What’s The Value…. Of A Long-Term View…. ……?

By Sid Chadwick – 08/29/19 Published in American Printer “We work to take a long-term view…of prospects we pursue…. as much as 6 to 12 to 18 months…..and we approach these opportunities as a Total Team…..particularly including our Production personnel…which is much why we don’t need an outside Sales Rep…..and gained over 30 new Customers in…

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Are We….Unknowingly…. Playing With Fire….?

By Sid Chadwick – 08/21/19 American Printer “When we finally recognize we need more business…it’s often…. too late…”…… ……………Anonymous INTRODUCTION: Almost every organization that reads this column… has “Neglected Customers”…. “Neglected customers”…. include customers who: …..have not been contacted…in months…by your organization. …. have not requested a quote…..in months. ….do not know what’s new at…

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A Paradigm Shift…Truly…A Look at the Future…

By Sid Chadwick – 08/16/19 Published in American Printer “I’m in good company…in this paradigm shift….from Outside Sales… to Inside Sales…with a Plan to Move Forward”….Assoc.  Sponsored Program Attendee INTRODUCTION: Whenever in doubt re. what to do next, look closely…at the marketplace, and how it is changing. ……and especially re. buyers’ needs…….. Here goes………. Buyers…generally….don’t have…

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“Do We See….Feel….The Honor….of Serving Customers….?”

By Sid Chadwick – 08/09/19 Published in American Printer “Everyone’s in Customer Service….they just don’t know it”….Faith Manesis INTRODUCTION: Is there somewhere…or a special moment…in your organization….that you can use this week’s column…………? “Customer Service”…. is not a position…. It’s an attitude…..It’s a company culture….or….it is not…..! Its actions…and affect…are often learned by example…..by observation……….and experience………

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“…Your Customers…Don’t Know Your Capabilities…”

By Sid Chadwick – 08/02/19 Published in American Printer “…We chose to go to the Moon…..not because it is easy….but……because it is hard…”………….John F. Kennedy, U.S. President INTRODUCTION: Important issues before you….are not required…. to be hard……! Good research…. can go a long way toward…. improved revenues….and improved profitability. We just delivered an “out of bounds”…….

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Suppliers Ignoring Buyers’ Conditions….Out of Habit….To Their Peril

By Sid Chadwick – 07/26/19 Published in American Printer “I’m startled… worried…but also encouraged… by our Survey’s results …and particularly by how many buyers are new… in their positions — who clearly don’t know much about what we can produce”…….President, Survey Sponsor INTRODUCTION: Recent client “Customer Survey” results were startling….and included: Almost 50% of their Buyers…

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2,000%+…ROI…1st Year…Plus 2nd Year…Plus.….“Yes…..Really…!”

By Sid Chadwick – 07/19/19 Published in American Printer “What ROI should I expect on this project investment..?”….President, Client INTRODUCTION: Indications were that her company was ready for the next stage of development. She was moving her company forward with the continued development of her Inside Sales Team, successfully. (Her 1st Inside Sales Rep was already…

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What Can A “Great Open-House”- Demonstrate…and…Accomplish?

By Sid Chadwick – 07/12/19 Published in American Printer “I had no idea you could produce… and supply… such images…such products……!”……….Long-Term Customer…During “Open-House Tour” INTRODUCTION: Here are a few options….. for your……Personalized Invitations: “You are cordially invited to attend our Open-House Reception, Friday, February 14, 2020.  All ladies receive a bouquet of elegant, long-stem red roses…on…

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Is Your “Plant Management’s Performance Development” An Ongoing Priority….?

By Sid Chadwick – 06/28/19 Published in American Printer “I need for you to help me find a Plant Manager…ours is retiring….in 3 months…. and there are lots of issues needing attention… needing improvement…and neither I nor my brother would do the job that’s needed…..that would be incestuous…..we’re partly blind to what’s needing attention…”…………………..Company Owner INTRODUCTION:…

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