A Business Development Consulting Practice Specializing in the Graphic Communications Industry
Sid Chadwick of Chadwick Consulting, Inc., with over 30 years in business-to-business environments, has over 18 years experience as a business development consultant, sales team educator and trainer for the graphics communications industry. Chadwick Consulting, Inc. offers a variety of services and training programs for improved company and individual performance - for small and large graphic communications organizations.
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A 7-Part Webinar Series Focused on the Customer Service Rep
Education/TrainingCustomer Care, Making the Difference
Every session of this 7-part Webinar series introduces activities that a CSR can follow-up and implement ... immediately ... for improving your company's performance and bottom line.
To register for the Webinar(s) contact Frank Ianuzzi, PIA/Southern California - 323-728-9500
Session I: May 20, 2008
Customer Surveys
ServicesOur surveys are customized for each client in the graphic communications industry.
They have been proven to reliably uncover:
- Immediate additional business.
- Day-to-day activities that need to be improved for increasing perceived customer value.
- What customers value most about the supplier.
- Where follow-up opportunities exist.
- Strategic business opportunities needing to be engaged.
