Events

Session III — Aug. 20

Session IV — Aug. 27

Session V — Sept. 3

Session VI — Sept. 10

What you can expect to learn:
     1.  New research resources for targeting customer programs --- available for you to develop.
     2.  What successful, profitable programs other successful organizations are developing --- even in this challenging economy.
     3.  What today's new buyers are facing, and how their values affect their decisions.
     4.  How to put together "The Plan"...with "The Team."
     5.  Why you may not need more than one competent, outside business development professional.
     6.  How to position your organization for increasing your target customers' : (a) revenues, and (b) productivity.
     7.  How your resources should be organized for critical support from your inside sales and production teams.

What you can expect to learn:
     1.  New research resources for targeting customer programs --- available for you to develop.
     2.  What successful, profitable programs other successful organizations are developing --- even in this challenging economy.
     3.  What today's new buyers are facing, and how their values affect their decisions.
     4.  How to put together "The Plan"...with "The Team."
     5.  Why you may not need more than one competent, outside business development professional.
     6.  How to position your organization for increasing your target customers' : (a) revenues, and (b) productivity.
     7.  How your resources should be organized for critical support from your inside sales and production teams.

Sponsored by Printing Industry of the Carolinas (PICA)

Sponsored by Printing Industry of the Carolinas (PICA)

Location: Winston-Salem, NC

This program is designed to accomplish four objectives:

1. Develop new skills and resources for researching current and target customers.
   
2. Create a market and customer orientation for the beginning Sales Rep or CSR that supports their making correct, independent decisions and developing business.
   
3. Lift and renew the experienced Sales Rep or CSR for today's demanding customers, and market conditions.

Location: Winston-Salem, NC

This program is designed to accomplish four objectives:

1. Develop new skills and resources for researching current and target customers.
   
2. Create a market and customer orientation for the beginning Sales Rep or CSR that supports their making correct, independent decisions and developing business.
   
3. Lift and renew the experienced Sales Rep or CSR for today's demanding customers, and market conditions.

Location: Winston-Salem, NC

This program is designed to accomplish four objectives:

1. Develop new skills and resources for researching current and target customers.
   
2. Create a market and customer orientation for the beginning Sales Rep or CSR that supports their making correct, independent decisions and developing business.
   
3. Lift and renew the experienced Sales Rep or CSR for today's demanding customers, and market conditions.

Sponsored by Printing Industry of the Carolinas (PICA)

Sponsored by Printing Industry of the Carolinas (PICA)

A 6-part Webinar series Sponsored by Printing Industries of New England  

1.      May 19 - Foundations for Managing Information and Perceived Customer Value

A 6-part Webinar series Sponsored by Printing Industries of New England  

2.      May 26 - Doing your Homework and Retaining Current and Neglected Customers

A 6-part Webinar series Sponsored by Printing Industries of New England  

3.      June 2 - Winning More Profitable Work

A 6-part Webinar series Sponsored by Printing Industries of New England  

4.      June 9 - Creating Customer Interaction and Feedback for Continuous Improvement

Sponsored by Printing Industry of the Carolinas (PICA)

A 6-part Webinar series Sponsored by Printing Industries of New England  

5.      June 16 - Improving Customers Trust, Loyalty, Work Won, and Margins 

A 6-part Webinar series Sponsored by Printing Industries of New England  

6.      June 23 - Working to Improve Department Performance, and Successful Employees - the Supervisor's Challenge