Education & Training Programs

Chadwick Consulting, Inc. offers a growing series of education and training programs for (a) customization to a company's needs or (b) for a sponsoring association.

Newest Program Offerings:

Sales Rep and Lead CSR Education and Training Program

Onsite, Business Development Training Programs - Customized To Your Needs


Educational Programs currently offered:

  • Business Development Information Resources: Issues and Questions To Pursue
  • Growing "Customer Service" — For Improved Revenues and Profits
  • Making Trade Show Investments Pay-Off
  • Effective Sales Management: Key To Growing Customers, and Reps
  • Improving Your Quoting "Hit Ratio" Results
  • Sales Compensation: How To Better Understand And Manage The Issues
  • Business Performance Indices That Impact Your Profits — And Aren't On The Ratio Studies Reports
  • Personnel Performance Review: What To Do, and How To Do It
  • Finding, Hiring, Developing, and Keeping Key Employees
  • The Major Account Review: Missing Link to Customer Relationships
  • Developing New Business: Priority Number One
  • Strategic Estimating: Key To Targeted Business Development
  • Effective Proposal Writing For Major Customers
  • Strategic Planning: Process For Performance Improvement
  • Equipment Justification Studies Growing Your Revenues and Profits Through Elevated Differentiation
  • Developing New Business Through Delivery Drivers, Bookeepers, Prepress, Receptionists and Suppliers

Training Modules (and Forms)

  • Employee Surveys
  • Supplier Surveys
  • Customer Surveys
  • A Model for Creating Commitment
  • Account Performance Improvement Opportunities
  • Building Performance Through Educational Sales Meetings
  • Business Performance Issues to Track
  • CEO Priorities Exercises
  • Compensation Plans
  • Customer and Market Buying Trends
  • Customer Contact Opportunities
  • Customer Development & Potential Contact Sequence
  • Customer Information Gathering
  • Developing and Using Customer Feedback to Create Future Value
  • Developing Customer Contact
  • Developing Customers and Business Through Communication Systems for Diecutting, P-O-P/P-O-S, and Packaging
  • Developing Customers Through Targeting, Planning, Listening, and Exchanging Useful Information
  • Developing Work When Business is Slow
  • Developing Trade Show Performance
  • Email & Communication Standards Needed
  • Employee Discipline and Confrontation
  • Employee Exit Interviews
  • Estimating Issues to Pursue
  • Evolving Commercial Model
  • Flag Memo
  • Follow-up of Quotes
  • For the Buyer: Training Suppliers
  • Fundraising for Higher Education
  • Getting to the Top
  • Handling Bad News
  • How to Check a Proof
  • How to Conduct a Graphics Arts Tour
  • How to Conduct a Press Check
  • Improving Performance Through Conference Reports
  • Improving Trade Show Performance
  • Information Gathering Phrases
  • Interviewing Techniques
  • Key Business Research Resources
  • Lifetime Value of a Customer
  • Management Practices ... Untapped Resources for Constantly Improving Performance
  • Mutual Non-Disclosure Agreement
  • New Account Welcome Program
  • New Buyer Opportunities
  • New Employee Development
  • Opportunities for Notes of Appreciation
  • Performance Evaluation
  • Periodic Business Review
  • Plant Tour Survey
  • Plant and Press Check Survey
  • Position Descriptions
  • Potential Quote Issues to Probe
  • Presenting Samples
  • Press Justification Study
  • Proposal Elements for Improving Quotes and Winning More Important Work
  • Questions for Improving your Quote 'Hit Ratio'
  • Quote Log
  • Reasons for Supplier Dismissal
  • Renewing Neglected Customer Relationships
  • Sales Education Meetings ... for Continuous Performance Improvement
  • Selecting a Fulfillment Supplier
  • Self Promotion Should Support Strategy and Purposeful Market Differentiation
  • Supplier Conferences - Opportunities for Performance Improvement and Business Development
  • Supplier Press-Check Procedure
  • Target Account Development Action Plans
  • Target Customer Profile
  • Useful Websites
  • What to Take on Every Sales Call

Forms:

  • Account Development Planning
  • Customer Complaint Report
  • Customer Contact Journal
  • Customer Estimating Profile Record
  • Customer Profile
  • Lost Business Opportunity Report
  • Note of Recognition
  • Weekly Itinerary

On-Site Customized Sales And Business Development Training:

    These training programs are specific to graphic communications organizations. We also offer a six-to-eight day program, customized to your company's and individuals' needs, and presented at your facilities to support budget requirements and elevated business development — from an organizational perspective. Attendees can include Sales Reps, Customer Service Reps, Estimators, and Management. Programming is designed to support a cohesive focus for systematic, new business development — from both current and new customers.

    Sample Business Development Tools

Buyer Education Programs:

  • Customize buyer seminars for client's target markets.
  • Provide in-house customer seminars.
  • Develop materials for client newsletters and education programs.

 

 

CONTACT Information for Sid Chadwick

Email: sidchadwickcc@gmail.com

Phone: 336-945-0645

Or, click on (contact us link) below 


Please contact us for information on any of these programs.